Water, Sewer and Stormwater Request for Service

The City of Keizer charges for water, sewer, stormwater, park and police services on a combined bimonthly billing statement.

The combined billing statement is due by the 22nd of the month; however, your water service will not be disconnected until the second Tuesday of the following month.  At 5:00 PM on the Monday before the water service is scheduled to be disconnected a past due fee of $50.09 will be applied to the account.

A past due reminder notice will be mailed to both the customer and the property owner (if different than the customer) on the 23rd of the month or shortly thereafter.  In addition approximately one week before the service is disconnected an automated phone system will call the phone number of record as an additional courtesy reminder.

Please be advised that there is a $25.05 charge which will be added to the first billing each time service is started at an address. This charge is to provide for the cost of sending field staff to obtain a final meter read, turn on water if needed, etc.
We are unable to start or stop service on a weekend or major holiday and it may take up to 48 hours for the request to start or stop service to be completed.
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